Newport Aquarium Food and Beverage - Cafe Host

Newport Aquarium; Newport (KY, RI); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a vibrant team at an innovative aquarium where you can make a difference in guest experiences! This role involves ensuring safety and efficiency in food and beverage operations while providing excellent customer service. Embrace the opportunity to work in a dynamic environment that values enthusiasm and dedication. Enjoy perks like profit sharing, free admission for dependents, and discounts at various facilities. If you are passionate about creating memorable experiences and thrive in a fast-paced setting, this position is perfect for you!

Benefits

Profit Sharing and 401K Plan

Free entrance for dependents

Complimentary ticket per pay period

Discounts at Sharky's Cafe

Discounted tickets for friends and family

Training and development programs

Qualifications

• Prior cash handling and point of sale experience is a plus.
• Strong public speaking skills and ability to communicate effectively.

Responsibilities

• Implement food and beverage operations while adhering to safety protocols.
• Maintain cleanliness and handle cash responsibly.

Skills

Interpersonal Skills

Cash Handling

Public Speaking

Education

High School Diploma

Job description

Description

MAJOR DUTIES AND RESPONSIBILITIES:

• Perform, adhere to, and implement all Herschend Entertainment Core Values and Newport Aquarium Guest Experience Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient food and beverage operation.


• Always maintain a positive attitude and appearance.


• Approach guests in a friendly manner to offer assistance and provide information regarding Newport Aquarium.


• Arrive on time and ready to work all scheduled shifts, and in accordance with aquarium uniform and appearance standards.


• Always keep safety as a number one priority while working at Newport Aquarium.


• Must be self-motivated to work independently, as well as disciplined and reliable.


• Always maintain appropriate guest and team member relations, ensuring guest and team satisfaction.


• Demonstrates strong customer service and interpersonal skills.


• Responsible for maintaining store cleanliness in accordance with food safety guidelines.


• Responsible for proper cash handling and maintaining PCI (Payment Card Industry) compliance.


• Maintain a friendly, respectful, outgoing and proactive approach to guests and team members.


• Perform other related duties or projects as assigned by the Food and Beverage management team.


• Ability and willingness to cross train in other food and beverage areas.


• Contribute to a work environment that is satisfying, enjoyable and energetic.

QUALIFICATIONS:

• Prior cash handling and point of sale experience is a plus.


• Must have strong public speaking skills the ability to read, write and speak the English language (knowledge of other languages is a plus)


• Must be able to think clearly, react quickly, and calmly to changes and/or stressful situations


• Previous guest service, food industry or retail experience preferred.


• Ability to work a flexible schedule which may include evenings and/or weekends and holidays.

REQUIREMENTS:

• Successful completion of pre-employment background check.


• Ability to remain stationary for long periods, ascend/descend stairs, bend and stoop.


• Physical strength, including the ability to lift up to 25 pounds.

WHAT YOU'LL GET:

• Profit Sharing and 401K Plan with company match


• Free entrance for you and your dependents which extends to most Herschend Enterprises' properties


• Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period


• Discounts at Sharky's Cafe, Sweet Dreams Candy Company, and the gift shop


• Discounted tickets and annual passes for friends and family


• Training and development

You can expect to work on projects that have never been done before - ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start...and through to the end. You can expect to work in an environment that is highly innovative and low in politics - truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!

And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.

Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master's degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU

Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving - give us purpose and guidance.

Qualifications

Behaviors

Enthusiastic - Shows intense and eager enjoyment and interest
Dedicated - Devoted to a task or purpose with loyalty or integrity

Motivations

Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals

Skills

Interpersonal Skills (preferred)

Cash Handling (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.