Newport Aquarium Gift Shop Host - Part Time

Newport Aquarium; Newport (KY, RI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic team members to enhance guest experiences at a renowned aquarium. This role involves cash handling, guest interaction, and ensuring safety protocols are followed. You will work in a dynamic environment that values innovation and teamwork, where your contributions will make a significant impact on family experiences. Join a team dedicated to exceeding expectations and creating memorable moments for guests. Opportunities for growth and development are available, making this a perfect place to start your career.

Benefits

Profit Sharing and 401K Plan

24 hours sick paid time off annually

Free entrance for you and your dependents

Complimentary tickets per pay period

Discounts at Sharky's Cafe and gift shop

Discounted tickets for friends and family

Training and development programs

Qualifications

• Prior cash handling and point of sale experience is a plus.
• Strong public speaking skills and ability to communicate effectively.

Responsibilities

• Maintain proper cash handling and PCI compliance.
• Ensure guest satisfaction and safety at all times.

Skills

Cash Handling

Interpersonal Skills

Public Speaking

Up-Selling

Education

High School Diploma

Job description

Description

MAJOR DUTIES AND RESPONSIBILITIES:

• Responsible for proper cash handling and maintaining PCI (Payment Card Industry) compliance.


• Always maintain appropriate guest and team member relations, ensuring guest and team satisfaction.


• Always maintain a positive attitude and appearance.


• Approach guests in a friendly manner to help and provide information regarding Newport Aquarium.


• Always keep safety as a number one priority while working at Newport Aquarium.


• Work with other team members/departments of Newport Aquarium to ensure effective communication.


• Must be self-motivated to work independently, as well as, disciplined and reliable.


• Demonstrates strong customer service and interpersonal skills.


• Maintain knowledge of activities, aquatic life, and Newport Aquarium special events/promotions to properly notify and inform guests.


• Perform other related duties or projects as assigned by the Merchandise management team e.g. stock replenishment.


• Perform, adhere to, and implement all Herschend Enterprises' Core Values and Newport Aquarium Guest Service Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest service operations.

QUALIFICATIONS:

• Prior cash handling and point of sale experience is a plus.


• Must have strong public speaking skills and the ability to read, write and speak the English language (knowledge of other languages is a plus).


• Must be able to think clearly, react quickly, and calmly to changes and/or emergency situations


• Previous guest service or retail experience preferred.


• Ability to work a flexible schedule which may include evenings and/or weekends and holidays.

REQUIREMENTS:

• Successful completion of pre-employment background check.


• Ability to remain stationary for long periods of time, ascend & descend floors, bend, and stoop.


• No history of allergies related to animals or plants, which might interfere with ability to work.


• Physical strength, including the ability to lift, push, pull up to 25 pounds

What you'll get:

• Profit Sharing and 401K Plan with company match


• 24 hours sick paid time off annually


• Free entrance for you and your dependents which extends to most Herschend Enterprises' properties


• Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period


• Discounts at Sharky's Cafe, Sweet Dreams Candy Company, and the gift shop


• Discounted tickets and annual passes for friends and family


• Training and development

You can expect to work on projects that have never been done before - ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start...and through to the end. You can expect to work in an environment that is highly innovative and low in politics - truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!

And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.

Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master's degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU

Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving - give us purpose and guidance.

Qualifications

Behaviors

Team Player - Works well as a member of a group
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals

Skills

Up-Selling (preferred)

Interpersonal Skills (preferred)

Cash Handling (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.