Newport Aquarium Candy Store Host - Part Time

Newport Aquarium; Newport (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading aquarium as a Candy Store Host, where you'll ensure exceptional guest experiences through outstanding service and adherence to safety protocols. This part-time role involves cash handling, maintaining cleanliness, and engaging with guests about aquarium activities. Enjoy benefits like profit sharing, PTO, and free entry to Herschend properties.

Benefits

Profit Sharing

401K with Match

24 hours Sick PTO

Free Entry for Employee and Dependents

Complimentary Admission Ticket

Discounts at Various Locations

Training and Development Programs

Qualifications

• Experience with cash handling and POS systems is a plus.
• Guest service or retail experience preferred.

Responsibilities

• Maintain store cleanliness according to food safety guidelines.
• Provide excellent customer service and interpersonal interactions.
• Cross-train in other Food and Beverage areas.

Skills

Customer Service

Public Speaking

Interpersonal Skills

Education

High School Diploma

Tools

POS Systems

Job description

Newport Aquarium Candy Store Host - Part Time

Be among the first 25 applicants 4 days ago

• Perform, adhere to, and implement all Herschend Enterprises' Core Values and Newport Aquarium Guest Service Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest service operations.
• Maintain knowledge of activities, aquatic life, and Newport Aquarium special events/promotions to properly notify and inform guests.
• Must be self-motivated to work independently, disciplined, and reliable.
• Maintain appropriate guest and team member relations at all times, ensuring guest and team satisfaction.
• Demonstrate strong customer service and interpersonal skills.
• Responsible for maintaining store cleanliness according to food safety guidelines.
• Responsible for proper cash handling and PCI compliance.
• Maintain a friendly, respectful, outgoing, and proactive approach to guests and team members.
• Perform other duties as assigned by Food and Beverage management.
• Cross-train in other Food and Beverage areas, e.g., Cafe.

Description

Major Duties and Responsibilities:

• Adhere to all company standards and safety protocols to ensure guest safety and satisfaction.
• Stay informed about aquarium activities, aquatic life, and special events to assist guests effectively.
• Work independently with motivation, discipline, and reliability.
• Maintain positive relations with guests and team members.
• Provide excellent customer service and interpersonal interactions.
• Keep store clean following food safety standards.
• Handle cash properly and comply with PCI standards.
• Be friendly, respectful, outgoing, and proactive.
• Assist with additional duties and cross-training as needed.

Qualifications

• Experience with cash handling and POS systems is a plus.
• Strong public speaking skills; ability to read, write, and speak English; multilingual skills are a plus.
• Ability to react calmly and quickly in stressful situations.
• Guest service or retail experience preferred.
• Flexible schedule, including evenings, weekends, and holidays, primarily weekdays.

Physical Requirements

• Successful background check.
• Ability to remain stationary, ascend/descend floors, bend, and reach.
• Lift up to 25 pounds.

Note: Position involves exposure to nut allergens, weather, dust, and machinery; PPE may be required.

Benefits

• Profit sharing and 401K with match.
• 24 hours sick PTO annually.
• Free entry for employee and dependents to Herschend properties.
• One complimentary general admission ticket per pay period.
• Discounts at various locations and for tickets/passes.
• Training and development programs.

Join us to work on innovative projects, have fun, and make a difference by creating memorable experiences for families. Learn more about Grow U programs for education funding: https://www.newportaquarium.com/Careers/Benefits/GrowU

Core Values & Culture

We focus on exceeding guest expectations, serving others, creating emotional connections, and continuous improvement—aiming to deliver the BEST GUEST EXPERIENCE IN THE NATION!