New York Data-Driven Client Success Leader

Core Techies India; New York (NY); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Modern office in NY

Career growth opportunities

Data-driven culture

Job summary

Core Techies India is seeking a data-driven Client Success Strategist to join our Operations team in New York. You will analyze client health, optimize the customer journey, and help our operations scale with a growing client base.

You will partner with Product to advocate for features that drive satisfaction, develop playbooks for the Client Success team, and lead strategic reviews with key accounts for long-term alignment.

Qualifications

• Experience in Operations, Customer Success, or Strategy Consulting.
• Analytical mindset with comfort using data to drive decisions.
• Strong organizational skills and ability to manage multiple projects.
• Based in New York or willing to work from our NY office.

Responsibilities

• Analyze customer data to identify patterns, risks, and opportunities for expansion.
• Develop and refine operational playbooks for the Client Success team.
• Partner with the Product team to advocate for features that drive client satisfaction.
• Lead high-level strategic reviews with key accounts to ensure long-term alignment.

Skills

Data analysis

Operations experience

Project management

Job description

Core Techies India is seeking a data-driven Client Success Strategist to join our Operations team in New York. You will analyze client health, optimize the customer journey, and help our operations scale with a growing client base.

You will partner with Product to advocate for features that drive satisfaction, develop playbooks for the Client Success team, and lead strategic reviews with key accounts for long-term alignment.