Data-Driven Client Success Strategist for Growth & Ops

FinalStep India Pvt. Ltd.; New York, Northern (NY, KY); Híbrido; USD 90.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Modern office in NYC

Career growth in operations

Data-driven culture

Descripción de la vacante

FinalStep India Pvt. Ltd. in New York is seeking a data-driven Client Success Strategist on our Operations team to analyze client health and optimize the customer journey as our client base grows.

You will analyze customer data, develop playbooks, partner with Product, and lead strategic reviews with key accounts to ensure long-term alignment and scale. This role offers a modern NYC office and fast-track career growth in operations management for candidates based in or willing to work from our

Formación

• Background in Operations, Customer Success, or Strategy Consulting.
• Analytical proficiency—comfortable with data to drive decisions.
• Strong organizational skills and ability to manage multiple high-priority projects.

Responsabilidades

• Analyze customer data to identify patterns, risks, and opportunities for expansion.
• Develop and refine operational playbooks for the Client Success team.
• Partner with Product to advocate for features that drive client satisfaction.
• Lead high-level strategic reviews with key accounts for long-term alignment.

Conocimientos

Analytical skills

Project management

Data-driven decision making

Operations experience

Descripción del empleo

FinalStep India Pvt. Ltd. in New York is seeking a data-driven Client Success Strategist on our Operations team to analyze client health and optimize the customer journey as our client base grows.

You will analyze customer data, develop playbooks, partner with Product, and lead strategic reviews with key accounts to ensure long-term alignment and scale. This role offers a modern NYC office and fast-track career growth in operations management for candidates based in or willing to work from our