New Patient Access Specialist (Oncology)

US Oncology Network-wide Career Opportunities; Arlington (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The US Oncology Network is seeking a New Patient Coordinator to support the Arlington Cancer Center North clinic. This full-time role handles patient registration, scheduling, and referrals with a focus on accuracy and confidentiality.

Responsibilities include coordinating the new patient referral process, verifying insurance, and maintaining patient records within the practice management system, while delivering excellent patient service and adherence to HIPAA guidelines.

Qualifications

• High School diploma or equivalent required.
• Two years revenue cycle and/or patient access experience preferred.
• Knowledge of PMS and EHR platforms preferred.
• Proficiency with Microsoft Office products (Outlook, Word, Teams, Excel).
• Proficiency with medical terminology and insurance benefits verification.

Responsibilities

• Oversee new patient referral process within department standards.
• Provide strong customer service to patients and stakeholders as the first contact.
• Assess patient needs to prioritize and triage referrals.
• Verify patient demographics and insurance information; register accounts.

Skills

Revenue cycle

Patient access

MS Office

Medical terminology

HIPAA compliance

Education

High School diploma or equivalent

Tools

PMS platforms

EHR systems

Outlook

Word

Teams

Excel

Job description

The US Oncology Network is seeking a New Patient Coordinator to support the Arlington Cancer Center North clinic. This full-time role handles patient registration, scheduling, and referrals with a focus on accuracy and confidentiality.

Responsibilities include coordinating the new patient referral process, verifying insurance, and maintaining patient records within the practice management system, while delivering excellent patient service and adherence to HIPAA guidelines.