New Member Training Coach & Customer Service Leader

Whole Foods Market; Medford (MA); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market is seeking a Team Trainer to organize and deliver high-quality training for new members and team members. You will collaborate with Store Leadership, Store Trainers, and Team Members to ensure timely completion of New Member Connections and all department-specific training programs.

The role requires strong communication, the ability to train groups, and a commitment to safety, customer service, and product knowledge.

Qualifications

• 6 months of store experience or equivalent retail training.
• Ability to organize and deliver team training programs.

Responsibilities

• Ensure training programs are delivered and completed.
• Work with Team Leaders and Store Trainer to schedule New Member training.
• Coordinate with New Members and Team Leadership on New Member Connections.

Skills

Public speaking

Teaching others

Strong communication

Teamwork

Tools

MS Office Suite

Learning systems

Job description

Whole Foods Market is seeking a Team Trainer to organize and deliver high-quality training for new members and team members. You will collaborate with Store Leadership, Store Trainers, and Team Members to ensure timely completion of New Member Connections and all department-specific training programs.

The role requires strong communication, the ability to train groups, and a commitment to safety, customer service, and product knowledge.