Customer Service & Ecommerce Trainer — New Member Onboarding

Whole Foods Market IP. L.P.; Superior (CO); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Job summary

Whole Foods Market IP. L.P. is seeking a Team Trainer to support high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team.

This role works with Team Leadership, the Store Trainer, and other qualified Team Members to ensure effective onboarding and ongoing learning. Responsibilities include coordinating New Member training during the first four shifts, delivering team Operational Learning Pathways and safety training, and

Qualifications

• Comfortable speaking with small and large groups and inspiring others.
• Capable of teaching others in a constructive and positive manner.
• General computer skills and basic knowledge of software applications (MS Office Suite).
• Working knowledge of Whole Foods Market’s learning systems.

Responsibilities

• Ensures new and ongoing store and team training programs are successfully delivered and completed.
• Coordinates with Team Leaders and the Store Trainer to schedule New Member training during their first four shifts.
• Coordinates with New Members, Team Leadership, and the Store Trainer on the timely completion of New Member Connections, regularly communicating status toward completion.
• Facilitates team-specific operational training for Team Members, including team Operational Learning Pathways and team-specific program rollouts.

Skills

Public speaking

Teaching

MS Office

Learning systems

Tools

MS Office Suite

Job description

Whole Foods Market IP. L.P. is seeking a Team Trainer to support high engagement, productivity, and retention of New Members by organizing and delivering quality training on their home team.

This role works with Team Leadership, the Store Trainer, and other qualified Team Members to ensure effective onboarding and ongoing learning. Responsibilities include coordinating New Member training during the first four shifts, delivering team Operational Learning Pathways and safety training, and