New Homes Sales Assistant — Tours & CRM

Sekisui House U.S., Inc.; Loveland (CO); On-site; USD 115,000 - 150,000; Full time

Benefits offered by this job

Health & Wellness benefits

401(k)

Paid time off

Home purchase discounts

Job summary

Sekisui House U.S., Inc. in Loveland, CO is seeking a proactive Community Sales Assistant to support sales operations, greet visitors, assist tours, and maintain CRM data while helping prepare model homes and marketing materials.

You will participate in events, coordinate with mortgage teams, and learn homebuilding processes under supervision, building foundational knowledge for a career in homebuilding and customer engagement.

Qualifications

• High school diploma or equivalent.
• Up to 1 year of relevant professional experience.
• Basic familiarity with customer service or administrative work.

Responsibilities

• Greet visitors and assist with initial customer interactions to ensure a welcoming and professional first impression.
• Support Community Sales Consultants by standing in as needed, assisting with tours, and addressing routine buyer inquiries.
• Maintain accurate prospect, visitor, and sales-related data in CRM, tracking tools, and other systems.
• Prepare and maintain model homes, sales offices, and marketing materials to ensure a polished and organized environment.
• Support onsite events, community activities, and promotional initiatives.
• Assist with administrative tasks, including contract preparation, paperwork, and reporting.
• Monitor inventory of sales materials, supplies, and model home readiness.
• Participate in training and development programs to build knowledge of products, sales processes, and homebuilding operations.
• Support communication between customers, sales team members, and other departments to facilitate smooth handoffs and a positive experience.
• Conduct follow-up with prospects with the guidance of sales team members.
• Learn and understand local market, including competitor pricing, floor plans, and options offered.
• Participate in sales simulations with sales team members to refine sales skills.
• Work closely with mortgage team to learn the mortgage process, to provide customers with a seamless experience.
• Perform additional duties as assigned to support day-to-day operations and team objectives.

Skills

Strong communication

Customer service

Team collaboration

Detail oriented

Education

High school diploma or equivalent

Bachelor’s degree or equivalent

Tools

CRM systems

Microsoft Office

Job description

Sekisui House U.S., Inc. in Loveland, CO is seeking a proactive Community Sales Assistant to support sales operations, greet visitors, assist tours, and maintain CRM data while helping prepare model homes and marketing materials.

You will participate in events, coordinate with mortgage teams, and learn homebuilding processes under supervision, building foundational knowledge for a career in homebuilding and customer engagement.