Community Sales Specialist - Homebuyer Experience

MDC Holdings, Inc.; Aurora (CO); On-site; USD 115,000 - 150,000; Full time

Benefits offered by this job

Health & Wellness

401(k) retirement savings plan

Paid time off

Life insurance

AD&D

Disability coverage

Employee assistance program

Homeownership discounts

Pet insurance

Job summary

Sekisui House U.S., Inc. in Aurora, CO is seeking a Sales Associate to engage customers, assist with tours, and maintain CRM data while learning the homebuilding sales process and community operations.

You will support model homes, sales offices, and events, handle administrative tasks, coordinate with mortgage teams, and help deliver a smooth, professional buyer experience in a fast-paced, team-oriented environment.

Qualifications

• High school diploma or equivalent.
• Up to 1 year of relevant professional experience.
• Basic familiarity with customer service or administrative work.
• Bachelor's degree OR an equivalent combination of education and experience.
• Experience in retail sales, customer service, hospitality, or administrative support roles.
• Exposure to CRM systems or customer-tracking tools.

Responsibilities

• Greet visitors and assist with initial customer interactions to ensure a welcoming and professional first impression.
• Support Community Sales Consultants by standing in as needed, assisting with tours, and addressing routine buyer inquiries.
• Maintain accurate prospect, visitor, and sales-related data in CRM, tracking tools, and other systems.
• Prepare and maintain model homes, sales offices, and marketing materials to ensure a polished and organized environment.
• Support onsite events, community activities, and promotional initiatives.
• Assist with administrative tasks, including contract preparation, paperwork, and reporting.
• Monitor inventory of sales materials, supplies, and model home readiness.
• Participate in training and development programs to build product knowledge and sales processes.

Skills

Communication

Customer service

Organizational skills

Teamwork

Adaptability

Feedback processing

Education

High school diploma

1 year experience

Bachelor's degree (preferred)

Tools

CRM systems

Customer-tracking tools

Job description

Sekisui House U.S., Inc. in Aurora, CO is seeking a Sales Associate to engage customers, assist with tours, and maintain CRM data while learning the homebuilding sales process and community operations.

You will support model homes, sales offices, and events, handle administrative tasks, coordinate with mortgage teams, and help deliver a smooth, professional buyer experience in a fast-paced, team-oriented environment.