New Home Sales Specialist

Socket.dev; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Life insurance

Disability insurance

Pet insurance

Employee discounts

Job summary

Sekisui House U.S., Inc. in Houston seeks a primary sales representative for assigned communities, guiding buyers from first contact to contract completion and ensuring an exceptional customer experience.

You will coordinate with Construction, Design, Marketing, and Transactions teams to stay current on products, timelines, and availability, and you will report weekly progress to homeowners and Realtors. This role requires a bachelor’s degree or equivalent and at least 2 years in home sales or

Qualifications

• Bachelor’s degree OR equivalent combination of education and experience.
• Minimum 2 years of experience in home sales, customer service, or a related field.
• Experience managing customer interactions and completing sales documentation.

Responsibilities

• Guide buyers through home selection and purchase process.
• Conduct community tours, model homes, floorplans, and options, and answer questions.
• Prospect and generate new sales leads through referrals, events, marketing initiatives, and online platforms.
• Prepare, review, and process accurate sales contracts and documentation in compliance with company and legal standards.
• Maintain accurate records of customer interactions, lead progression, and contract activity within CRM and sales systems.
• Collaborate with internal teams (Construction, Design, Marketing, and Transactions) to ensure timely and accurate information for buyers.
• Provide weekly updates to homeowners and Realtors on progress of their home purchase.
• Be part of a community team, ensuring that customer service is the top priority and address customer concerns.
• Conduct continued Competitive Market Analysis of competitors nearby – monitoring up to date pricing, incentives, options, and inventory levels.
• Monitor customer satisfaction, address post-sale concerns, and elevate issues as needed to ensure resolution.
• Stay informed of market trends, competitor offerings, and community conditions to develop effective sales strategies.
• Perform other duties as assigned

Skills

Strong communication

CRM experience

Customer service

Multi-tasking

Education

Bachelor’s degree or equivalent

Tools

CRM software

Job description

Sekisui House U.S., Inc. in Houston seeks a primary sales representative for assigned communities, guiding buyers from first contact to contract completion and ensuring an exceptional customer experience.

You will coordinate with Construction, Design, Marketing, and Transactions teams to stay current on products, timelines, and availability, and you will report weekly progress to homeowners and Realtors. This role requires a bachelor’s degree or equivalent and at least 2 years in home sales or