New Home Consultant

Lennar; Santa Clarita (CA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid parental leave

Education assistance

Adoption assistance up to $30,000

Vacation up to three weeks

Referral bonuses

Home purchase discounts

Job summary

Lennar is seeking a New Home Consultant to guide homebuyers from first contact to closing. You will engage visitors, build relationships, and determine needs while driving sales through leads and referrals.

Travel within the local community to generate opportunities and stay informed about market trends. Strong communication and organization are essential, along with the ability to work independently and in a team setting.

Qualifications

• High school diploma or equivalent.
• 1–3 years of experience in new home sales or related field.
• Proven ability to build relationships and close sales.
• Strong communication, organizational, and customer service skills.
• Proficiency in Microsoft Office and sales tracking tools.
• Self-motivated with a results-driven mindset and ability to work independently.

Responsibilities

• Engage visitors, establish relationships, and determine home buying needs.
• Generate, process, and close home sales through leads and selling approach.
• Provide timely follow-through from initial contact through closing and post-closing.
• Maintain model homes, Welcome Center, and inventory; communicate maintenance needs.
• Travel locally to generate leads from Realtors, referrals, and self-prospecting.
• Develop knowledge of competitive market, products, community details, and sales trends.
• Monitor daily customer traffic using tracking tools.
• Collaborate with internal departments to ensure smooth transactions.
• Participate in sales meetings, neighborhood promotions, and marketing initiatives.

Skills

Relationship building

Closing sales

Communication

Customer service

Self-motivation

Education

High school diploma

Real estate license preferred

Tools

Microsoft Office

Job description

New Home Consultant

The New Home Consultant guides homebuyers through the purchasing process, from initial engagement to closing. This role requires proactive sales techniques, customer relationship management, and a strong understanding of the housing market to ensure a seamless experience for buyers.

Your Responsibilities

• Engage visitors, establish relationships, and determine their home buying needs using Lennar’s selling philosophy.
• Generate, process, and close home sales through self‑generated or referred leads, leveraging the 10‑5‑2‑1 selling approach.
• Provide consistent and timely follow‑through with customers from initial contact through closing and post‑closing activities, maintaining accurate communication records.
• Maintain the condition of the Welcome Home Center, model homes, and inventory homes; communicate maintenance needs and ensure timely resolution.
• Travel throughout the local community to generate leads from Realtor/Co‑Broker businesses, referrals, and proactive self‑prospecting.
• Develop and maintain in‑depth knowledge of the competitive market, including product offerings, community details, sales trends, advertising strategies, and customer demographics.
• Monitor and record daily customer traffic using company‑designated tracking tools.
• Collaborate with internal departments to ensure a smooth transaction and exceptional customer satisfaction.
• Participate in sales meetings, neighborhood promotions, and marketing initiatives to drive sales growth.

Requirements

• High school diploma or equivalent required; college degree and real estate license preferred.
• Minimum of 1–3 years of experience in new home sales, real estate, or related field.
• Proven ability to build relationships and close sales.
• Strong communication, organizational, and customer service skills.
• Proficiency in Microsoft Office and sales tracking tools.
• Self‑motivated with a results‑driven mindset and ability to work independently.

Physical & Office/Site Presence Requirements

Regular, in‑person attendance at Company communities, job sites, and offices during regular work hours is essential. Work may require more than eight hours per day in construction trailers, operating motor vehicles, reading plans, climbing stairs and ladders, bending, stooping, reaching, lifting, moving, and carrying equipment up to 50 pounds. Occasional operation of construction equipment may be required. Finger dexterity may be required to operate a computer keyboard and calculator.

General Overview of Compensation & Benefits

• Base compensation: $20–21 per hour, subject to adjustment based on qualifications and location.
• Potential eligibility for bonuses and commissions.
• Comprehensive benefits including medical, dental, and vision insurance; 401(k) plan with company match; paid parental leave; associate assistance plan; education assistance; adoption assistance up to $30,000; vacation up to three weeks annually; holiday, sick leave, and personal day policies.
• New hire referral bonus program; home purchase discounts; and other employee engagement initiatives.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.