New Car Sales Specialist

Chapman Automotive Group; Tempe (AZ); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Commission pay plan

Employee discounts on vehicle purchases

Medical, dental, and vision coverage

Job summary

A local automotive dealership in Tempe is seeking a motivated New Car Sales Specialist to join their team. In this commission-based role, you will engage with customers to help them find the right vehicle and guide them through the purchase process. Responsibilities include greeting customers, demonstrating vehicle features, managing paperwork, and maintaining customer relationships. The ideal candidate has customer service experience and excellent communication skills. Benefits include medical coverage, 401(k) options, and ongoing training.

Qualifications

• 1+ year of customer service or sales experience preferred.
• Automotive sales experience beneficial but training is provided.
• Self-motivated with a positive attitude.

Responsibilities

• Greet customers and assist with vehicle selection.
• Provide vehicle demonstrations and manage the sales process.
• Complete purchase and financing paperwork.
• Use a consultative sales approach to guide customers through the vehicle selection process.
• Suggest additional packages, accessories, and options that enhance the vehicle ownership experience.
• Work with customers and dealership staff to overcome objections and finalize deals.
• Assist customers with completing purchase and financing paperwork.
• Deliver sold vehicles to customers and help set up vehicle technology and features.
• Follow up with customers after the sale to ensure satisfaction and build long-term relationships.
• Respond to phone and internet sales leads promptly and track activities in the CRM system

Skills

Customer service experience

Communication skills

Relationship-building

Sales experience

Bilingual

Tools

CRM systems

Dealership software

Job description

Chapman Chevrolet in Tempe is hiring a New Car Sales Specialist to join our team.

This is a great opportunity for motivated professionals who enjoy working with people and want to build a career in automotive sales. In this role, you will work with customers in person, online, and by phone to help them find the right vehicle and guide them through the purchase process.

Commission-based position | Uncapped earning potential

What You’ll Do

• Greet showroom guests and learn about their vehicle needs, preferences, and budget
• Recommend vehicles that best fit the customer’s lifestyle and requirements
• Demonstrate vehicle features, technology, and performance during test drives
• Use a consultative sales approach to guide customers through the vehicle selection process
• Suggest additional packages, accessories, and options that enhance the vehicle ownership experience
• Work with customers and dealership staff to overcome objections and finalize deals
• Assist customers with completing purchase and financing paperwork
• Deliver sold vehicles to customers and help set up vehicle technology and features
• Follow up with customers after the sale to ensure satisfaction and build long-term relationships
• Respond to phone and internet sales leads promptly and track activities in the CRM system

What We Offer

• Commission pay plan with uncapped earning potential
• Ongoing training and professional development opportunities
• Supportive, team-oriented work environment
• Employee and family discounts on vehicle purchases and services
• Volunteer opportunities and more

Benefits

• Medical, dental, and vision coverage
• Onsite nurse practitioners
• Flexible Spending Accounts (FSA)
• Life and disability insurance
• Employee Assistance Program (EAP)
• 401(k) with company match
• Generous Paid Time Off (PTO)

What We’re Looking For

• At least 1 year of customer service or sales experience preferred (retail, hospitality, business development, etc.)
• Automotive sales experience is helpful but not required; training is provided
• Strong communication and relationship-building skills
• Ability to understand customer needs and recommend appropriate solutions
• Comfortable working with computers, CRM systems, and dealership software
• Self-motivated with a positive attitude and strong work ethic
• Bilingual candidates are a plus
• Valid driver’s license with a clean driving record
• Ability to pass a background check and drug screening

Schedule & Work Environment

• Flexible schedule including days, evenings, Saturdays, and some holidays
• Dealership hours: Monday–Friday 8am–9pm | Saturday 8am–8pm | Closed Sunday
• Onsite at Chapman Chevrolet in Tempe

How to Apply

Submit your application with your resume for consideration. All qualified candidates will be contacted by phone or email regarding next steps.