New Business Development - Document Services Representative

Metro Sales Inc.

Burnsville (MN)

On-site

USD 45,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Short & Long-Term Disability

Life Insurance

Educational Development Benefits

ESOP + Gainshare

401(k) + Match

Paid Time Off

Paid Volunteer Days

Job summary

Metro Sales Inc. in Burnsville, MN seeks a New Business Development - Document Services Representative. This on-site role focuses on acquiring new business, managing current clients, and partnering with the technology sales team on document processing projects.

The ideal candidate will be self-directed, detail-oriented, and able to multi-task while maintaining strong communication with clients and internal teams. Base salary starts in the mid-40s with opportunities to exceed through performance.

Qualifications

This customer-facing role requires professional appearance and strong communication skills.
High school diploma or equivalent is required.
Clean driving record and valid driver's license are required.
Reliable vehicle and ability to travel locally as needed.

Responsibilities

Provide printing and document reproduction services to current and new customers within established deadlines.
Prospect, present, secure new business, maintain current client base, and recapture prior customers.
Partner with Sales team on presentations with current and potential customers.
Conduct needs analysis, estimates and close new projects.
Generate estimates for customer print and document reproduction projects.
Manage multiple project activities by deadline and demand.
Maintain monthly records of billable production.
Generate invoices for internal billing team.
Present current promos to MSI’s internal sales team and participate in sales training.
Support, troubleshoot service issues or schedule service calls as needed.

Skills

Self-directed

Collaborative

Attention to detail

Multi-tasking

Verbal communication

Written communication

Customer service oriented

Flexible / adaptable

Professional appearance

Clean driving record

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Position: New Business Development - Document Services Representative

Location: Burnsville, MN

Remote Status: On-Site

Job Id: 438

# of Openings: 1

Who We Are:

Founded in 1969, Metro Sales Inc. built its reputation selling office supplies and equipment across the Twin Cities. Decades later, we've grown into one of the largest office technology and solutions providers in the Midwest. Today, MSI Metro Sales Inc., a 100% Employee-Owned Company, stands as an industry leader in hardware, software, and managed services.

MSI is seeking an Employee-Owner – New Business Development – Document Services Representative in our Document Services division located in our Burnsville, MN Headquarters.

This unique role offers a variety of duties from new business acquisition, current client management and partnering with our technology sales team on document processing projects. This fast-paced environment provides an opportunity to manage your customers, projects and conduct presentations to internal and external stakeholders.

What You Will Do:

Provide printing and document reproduction services to current and new customers within established deadlines.
Prospect, present, secure new business, maintain current client base, and recapture prior customers.
Partner with Sales team on presentations with current and potential customers.
Conduct needs analysis, estimates and close new projects.
Generate estimates for customer print and document reproduction projects.
Manage multiple project activities by deadline and demand.
Maintain monthly records of billable production.
Generate invoices for our internal billing team.
Present current promos to all of MSI’s internal sales team and participate in Sale training presentations.
Support, troubleshoot service issues or schedule service calls as needed.
Other duties as assigned.

Ideal Candidate:

Self-directed and collaborative.
Excellent attention to detail for visual quality checks on image quality, etc.
Driven to earn additional income through expansion document services.
Must be able to maneuver (not lift)up to 50lbs.
Available to assist clients with their requests and be able to multi-task as needed.
Excellent verbal and written communication skills.
Work flexibility - may assist with other tasks in the production center as needed.

Minimum Qualifications:

High school diploma or equivalent.
Clean Driving record.
Valid Drivers license.
Reliable Vehicle.
Experience with Microsoft office products.
This customer-facing role requires a professional appearance and strong communication skills.

What We Offer:

Medical, Dental, and Vision Insurance
Short- and Long-Term Disability Program
Life Insurance
Educational Development Benefits
Employee Stock Ownership Plan (ESOP) + Gainshare — because your success is also your investment
401(k) + Match
Paid Time Off (PTO)
Paid Volunteer Days — give back alongside your peers in the community

Base: $45,000-$55,000 DOE

OTE: $65,000 - $70,000

Our Employee-Owners are the engine behind everything we achieve. We're committed to building an environment that offers meaningful challenges, continuous growth, and real financial rewards. When you join MSI, you're not just taking a job — you're building a career and investing in something you can call your own.

MSI Metro Sales Inc. is an Equal Opportunity Employer. We will provide equal opportunity regardless of race, religion, color, national origin, sex, age, marital status, disability, familial status, sexual orientation, gender identity, status with regard to public assistance or any other protected by applicable federal, state, or local law.

For additional roles visit us at: https://www.metrosales.com/msi-careers/

As a 100% employee-owned company, we firmly believe that our employees drive the success of the company. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities.

Welcome to the Metro Sales Career Site!

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We’re looking for individuals who enjoy the entrepreneurial thrill of invention and who enjoy working as a team to create a satisfying outcome for our customers.

Our Employees Model Company Mission & Values

Metro’s mission is to be the industry leader in providing a complete family of Imaging Technology Products for today’s networked environment along with related supplies and service that will enable our customers to meet their business objectives. We strive to:

Provide unequalled service and value to our customers and employees.
Be ethical, dependable and profitable for both our customers and employees.
Maintain a proactive environment that encourages and provides for the growth and development of our employees.

Why work for us?

Metro Sales has achieved many honors. As the exclusive Minnesota dealership of Ricoh products, Metro is the very first recipient of the prestigious Chairman’s Award. This corporate honor is given only to the ‘Best in the Business. The Chairman’s Award recognizes achievement in total sales, customer satisfaction, employee training, and company management. In addition, Metro’s service department has been honored with Ricoh’s AIM (Advanced Inventory Management) Award semi-annually since 1991 and has won their Service Excellence award in 18 out of 19 rating periods. Metro’s success is a result of our dedicated employees who take pride in delivering superior customer service.

About Us

Metro Sales has served Minnesota since 1969 and through our demonstrated commitment to customer satisfaction has grown to become the largest independent provider of Office Imaging Solutions in the Midwest. Metro Sales has been Minnesota’s exclusive Ricoh dealer since 1981 and proudly offers their products along with Industry Leading Managed IT and workflow automation solutions.

The future is now at Metro Sales. Our cutting-edge products include black and white, color and multifunctional technologies; high-speed, high-volume document imaging systems; wide format engineering systems; digital network printers and scanners; facsimile machines and fax servers; and electronic document storage and retrieval systems.

Our Business Philosophy

Metro Sales is committed to providing a level of customer satisfaction that promotes reference selling. Achieving this goal demands a team of motivated, skilled employees who deliver the best solutions to our customers.

A Leader in the Community

Locally owned and operated, Metro Sales has a strong commitment to the community. We strive to be ethical, dependable and profitable for both our customers and employees and maintain a proactive environment for business growth. We reinvest in Minnesota, and we reinvest in our people. Our educational advancement programs have led our employees to grow their abilities in all facets of operations to better serve our customers.

To attract and retain the best employees and to keep employees mentally and physically health, Metro Sales offers a competitive benefits with incredible employee perks and wellness incentives including:

Insurance Coverage