Neurosurgery Patient Care Coordinator

UCLA Outpatient Clinics; Los Angeles (CA); On-site; USD 36,396 - 51,646; Full time

Job summary

UCLA Outpatient Clinics in Los Angeles seeks a full-time Administrative Assistant in the Department of Neurosurgery who will provide essential support for patients and families. Responsibilities include answering patient calls, scheduling appointments, preparing necessary documents, and managing referrals.

The ideal candidate should exhibit strong organizational skills and be able to juggle multiple tasks efficiently. The hourly wage falls between $26.42 and $37.49, commensurate with experience.

Qualifications

• Experience in administrative support roles.
• Strong communication and coordination skills.
• Ability to handle multiple tasks efficiently.

Responsibilities

• Coordinate patient care and follow-up.
• Schedule appointments and assist with referrals.
• Maintain patient records and handle requests.

Job description

Description

This will be a full time 100% career position in the Department of Neurosurgery. The Administrative Assistant will provide coordination of care, continuity, follow-up, and support for the patients and their families. Responsibilities include: answering, triaging and responding to patient phone calls, scheduling clinic appointments, pre and post scrubbing of clinic appointments, assisting patients with scheduling diagnostic tests, preparing charts and documents for clinic visits, enter referrals and orders, assisting with obtaining insurance pre-certifications and referral authorizations, referral work queues, process requests for medical records, process medication refill requests, organize and maintain a computer calendar system, and assist with processing disability and return-to-work forms and various letters at patient and provider’s request. Other projects and administrative tasks will be assigned on an as needed basis.

Hourly range: $26.42-$37.49