Neurosurgery Care Coordinator & Scheduling Specialist

UCLA Health; Los Angeles (CA); On-site; USD 37,000 - 54,000; Full time

Job summary

UCLA Health is seeking an experienced administrative assistant to support the Department of Neurosurgery. The role involves organizing physicians' schedules, coordinating patient appointments, and handling confidential files.

You will triage calls, manage calendars, and assist with billing and referrals within a busy academic medical setting. Strong communication, discretion, and 3+ years in a patient-care medical office are required.

Qualifications

• Minimum 3 years experience working in patient care medical office setting.
• Ability to screen and triage acute patients.
• Experience eliciting clinical information and assigning based on guidelines.
• Ability to take direction, build cooperative relationships with patients and staff.
• Strong communication, discretion, and interpersonal skills.

Responsibilities

• Provide administrative support to full-time Faculty Specialists and back up to neurosurgery offices.
• Organize physician schedules, calendar management, and patient appointments.
• Prepare routine correspondence and maintain confidential files.
• Screen calls, triage messages, and route to appropriate staff.
• Coordinate billing, referrals, tests, and medical records requests.
• Assist with billing collections and department projects as needed.

Skills

Patient care

Triage

Scheduling

Communication

Discretion

Microsoft Word

Microsoft Outlook

Microsoft Excel

Tools

UC patient registration system

appointment scheduling system

order entry system

EMR system

Job description

UCLA Health is seeking an experienced administrative assistant to support the Department of Neurosurgery. The role involves organizing physicians' schedules, coordinating patient appointments, and handling confidential files.

You will triage calls, manage calendars, and assist with billing and referrals within a busy academic medical setting. Strong communication, discretion, and 3+ years in a patient-care medical office are required.