Surgical Office Assistant — Patient Care & Admin

Hugh Chatham Health, Inc.; Huntersville (NC); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Educational assistance

Retirement plan with employer match

Job summary

Advocate Health in Hunter sville, NC seeks a full-time medical support professional for Neuro/Surgeries to perform patient check-in, registration, insurance verification, and clinical support. Responsibilities include patient education, discharge instructions, and coordination of referrals with providers.

CPR certification and good communication are required. Education: high school diploma or GED; 2 years related experience preferred.

Qualifications

• 2 years of related experience or combination of education/experience.
• Experience taking patient vital signs preferred.
• Knowledge of medical terminology and CPT/ICD9 coding preferred.
• Good communication skills and patient service orientation.
• Current CPR certification.

Responsibilities

• Informs provider regarding delays and the status of waiting patients.
• Assists with medical record maintenance by preparing documents for scanning.
• Assists patients with the self check in process and schedules appointments and referrals.
• Performs patient check in, registration and insurance verification; handles cash/credit collections and reconciliation.
• Provides clinical support in the delivery of clinical care and patient education/discharge instructions.
• Maintains site quality control logs and CLIA-related documentation; ensures accurate specimen labeling and patient identification.

Skills

Good communication skills

Familiarity with computers

CPR certification

Education

High school diploma or GED

Job description

Advocate Health in Hunter sville, NC seeks a full-time medical support professional for Neuro/Surgeries to perform patient check-in, registration, insurance verification, and clinical support. Responsibilities include patient education, discharge instructions, and coordination of referrals with providers.

CPR certification and good communication are required. Education: high school diploma or GED; 2 years related experience preferred.