Neurosurgery Clinic Patient Services Coordinator

Duke Careers; Raleigh (NC); Sur place; USD 30 000 - 42 000; Plein temps

Résumé du poste

Duke Neurosurgery of Raleigh is seeking a Patient Service Associate to coordinate clinic preparation, patient check-in/out, and scheduling while handling billing and patient communications. The role involves ensuring accurate patient data, managing payments, and coordinating lab/procedure scheduling.

The position requires strong communication, basic data entry, and knowledge of medical terminology, with standard day shifts and no weekends.

Qualifications

• Strong verbal and written communication
• Basic PC and data entry skills
• Knowledge of medical terminology
• Ability to organize and prioritize work
• Ability to explain billing and collect payments

Responsabilités

• Prepare for clinic visits by reviewing next day patients and completing preparations
• Check-in patients and verify demographic data in Maestro Care
• Post co-payments and balances and manage patient accounts
• Schedule tests and procedures and coordinate labs/procedures
• Explain billing per PRMO credit and collection policies
• Check-out patients and arrange follow-up appointments
• Answer calls and relay messages to physicians and staff

Description du poste

Duke Neurosurgery of Raleigh is seeking a Patient Service Associate to coordinate clinic preparation, patient check-in/out, and scheduling while handling billing and patient communications. The role involves ensuring accurate patient data, managing payments, and coordinating lab/procedure scheduling.

The position requires strong communication, basic data entry, and knowledge of medical terminology, with standard day shifts and no weekends.