Clinic Front Desk & Scheduling Coordinator — $2,500 Bonus

Duke Clinical Research Institute; Raleigh (NC); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Commitment Bonus

Résumé du poste

Duke Health’s Duke Neurosurgery of Raleigh is seeking a Patient Service Associate to coordinate and participate in clinic preparation, patient check-in/out, scheduling, and referrals management. You will support front desk operations and billing processes to ensure smooth patient flow.

Responsibilities include reviewing upcoming visits, entering pre-visit orders, collecting co-pays, posting to accounts, and coordinating labs and procedures.

Qualifications

• High school education or equivalent required.
• Minimum of one year of work experience in patient service or healthcare.
• Strong verbal and written communication; knowledge of medical terminology; professional telephone etiquette.

Responsabilités

• Prepare for clinic visits by reviewing next-day patients, entering pre-visit orders, and organizing patient charts and records.
• Check-in patients, verify demographics, collect co-pays, post payments, and route messages to clinicians.
• Schedule tests and procedures; arrange labs and ancillary services; manage referrals.
• Explain billing policies to patients and assist with patient education on payment responsibilities.
• Answer calls, disseminate messages to physicians and staff, and maintain patient records and documentation.

Connaissances

Patient service

Communication skills

Medical terminology

Billing understanding

Attention to detail

Formation

High School Diploma

Outils

Maestro Care

Description du poste

Duke Health’s Duke Neurosurgery of Raleigh is seeking a Patient Service Associate to coordinate and participate in clinic preparation, patient check-in/out, scheduling, and referrals management. You will support front desk operations and billing processes to ensure smooth patient flow.

Responsibilities include reviewing upcoming visits, entering pre-visit orders, collecting co-pays, posting to accounts, and coordinating labs and procedures.