Neuroscience Front Desk Specialist

MultiCare; Tacoma (WA); Hybrid; USD 30,000 - 43,000; Full time

Job summary

MultiCare Neuroscience Institute in Tacoma, WA is seeking a Medical Receptionist to be the first contact for patients. The role involves greeting patients, answering calls, scheduling appointments, handling registration, and processing charges and payments.

This is an intermediate level position requiring excellent customer service, clerical experience, and a relevant certificate or degree. The position offers a day-shift, full-time schedule, with Monday–Friday hours.

Qualifications

• Excellent customer service skills are required.
• Clerical and/or receptionist experience preferred, especially in medical settings.

Responsibilities

• Greet patients and answer phones; direct calls as needed.
• Handle scheduling, registration and charge entry.
• Process payments and perform batch balancing and cash reconciliation.
• Operate basic office equipment and support clinic operations.

Skills

Customer service

Phone etiquette

Education

Medical Office Assistant certificate

Job description

MultiCare Neuroscience Institute in Tacoma, WA is seeking a Medical Receptionist to be the first contact for patients. The role involves greeting patients, answering calls, scheduling appointments, handling registration, and processing charges and payments.

This is an intermediate level position requiring excellent customer service, clerical experience, and a relevant certificate or degree. The position offers a day-shift, full-time schedule, with Monday–Friday hours.