Medical Receptionist - Neuroscience

MultiCare; Tacoma (WA); Hybrid; USD 30,000 - 43,000; Full time

Job summary

MultiCare Neuroscience Institute in Tacoma, WA is seeking a Medical Receptionist to be the first contact for patients. The role involves greeting patients, answering calls, scheduling appointments, handling registration, and processing charges and payments.

This is an intermediate level position requiring excellent customer service, clerical experience, and a relevant certificate or degree. The position offers a day-shift, full-time schedule, with Monday–Friday hours.

Qualifications

• Excellent customer service skills are required.
• Clerical and/or receptionist experience preferred, especially in medical settings.

Responsibilities

• Greet patients and answer phones; direct calls as needed.
• Handle scheduling, registration and charge entry.
• Process payments and perform batch balancing and cash reconciliation.
• Operate basic office equipment and support clinic operations.

Skills

Customer service

Phone etiquette

Education

Medical Office Assistant certificate

Job description

## Medical Receptionist - NeuroscienceApply: Tacoma, Washington: Full time: Posted Today: JR83857**Shape the future of neuroscience care with us** At MultiCare Neuroscience Institute, we believe exceptional care begins with exceptional people. That’s why we’ve built a culture of kindness and collaboration and a community where teamwork and professional growth aren’t just aspirations, but daily realities. As we rapidly expand our reach and capabilities, we’re committed to empowering our providers to be bold, innovative and patient-centric. You’ll find a supportive environment that values your expertise while leveraging the resources and technology you need to deliver transformative care. Whether you’re looking to advance your research, take on leadership opportunities, or be part of strategic initiatives that expand access to quality care, you’ll find your place in our growing community of dedicated professionals. **FTE:** 1.0, **Shift:** Day, **Schedule:** Monday - Friday**Position Summary**The Medical Receptionist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. Duties include variations of, receptionist duties—greeting patients, answering phones and directing calls, assisting patients/families; scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, operating several types of basic office equipment, etc. This is an intermediate level position requiring excellent customer service skills. It is highly visible, requiring discretion, good judgment, a pleasant and professional manner and articulate phone voice. Internal and external contacts include patients, families, co-workers, physicians and the general public. **Requirements*** Post high school office procedures preferred* Minimum one (1) year of clerical and/or receptionist experience; or six (6) months in a medical setting* Customer service experience* Degree or relevant Certificate (e.g., Medical Office Assistant, Medical Assistant, Health Unit Coordinator) may be substituted for experience**Why MultiCare Neuroscience Institute?** **Patient-centered care** Expert guidance and seamless support across every stage of a patient’s neurological journey. **Collaborative team** Join a growing group of neurologists, neurosurgeons, and advanced practitioners, working across specialties with strong clinic-hospital partnerships. **Robust support** Clinical, administrative and IT resources that allow you to focus on patient care and grow your practice **Award-winning care** Recognized for stroke quality, research innovation and high standards in neurological care. **Pacific Northwest lifestyle** Work and live where natural beauty, adventure and strong community connections are part of everyday life. **Pay and Benefit Expectations**We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.68 - $31.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.