Neuropsychology Front Desk Specialist

Univer. Of Kansas Schoo; Wichita (KS); On-site; USD 19,000 - 28,000; Full time

Job summary

University of Kansas School of Medicine in Wichita, KS is seeking a Receptionist-Neuropsychology to manage front-desk operations, support providers and clinic staff, and ensure a positive patient care experience.

Responsibilities include handling patient paperwork, intake documentation, payments, scheduling, calls, and HIPAA compliance. Requires High School graduate with 1+ year in medical/insurance-related fields; some college preferred. Monday–Friday schedule.

Qualifications

• High School Graduate; Some college preferred.
• Over 1 year in medical registration, business office, financial counseling or insurance related field.
• Mental health terminology knowledge preferred.
• Confidentiality and HIPAA compliance are essential.

Responsibilities

• Receive new patient paperwork, ensure forms are complete, sign releases, scan and index in EMR, create patient chart.
• Collect and post payments for copay/coninsurance/deductible; generate reports for payments.
• Complete intake documentation for patients scheduled in the clinic; mail forms and log patients.
• Request clinical information from alternate providers as needed.
• Fax/mail completed reports to designated providers; log actions.
• Schedule patients for re-evaluation and verify insurance; log appointments.
• Answer phone calls and disseminate information via phone, email, or in person.
• Attend to voicemails and inquiries; handle referrals and new patient appointments.
• Schedule telehealth appointments in Teams and share links with involved parties.
• Adhere to HIPAA and corporate policies; maintain attendance and punctuality.

Skills

EHR/EMR experience

Microsoft Outlook

Basic Computer Skills

Basic Office Equipment

Communication skills

Customer service

Education

High School Graduate

Some college preferred

Job description

University of Kansas School of Medicine in Wichita, KS is seeking a Receptionist-Neuropsychology to manage front-desk operations, support providers and clinic staff, and ensure a positive patient care experience.

Responsibilities include handling patient paperwork, intake documentation, payments, scheduling, calls, and HIPAA compliance. Requires High School graduate with 1+ year in medical/insurance-related fields; some college preferred. Monday–Friday schedule.