Part-Time Medical Front Desk Receptionist: Patient Care

Premise Health; Wichita (KS); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) company match

Wellness program

EAP

Virtual primary care

Virtual behavioral health

Job summary

Premise Health, in Wichita, KS, seeks a part-time Receptionist to join our Health & Wellness Center. The role is focused on front-desk operations, patient check-in, scheduling, and billing support in a clinical setting.

The ideal candidate will have a high school diploma or GED, a certificate in front office support for medical settings, and 3+ years in front desk or customer service, with preference for medical office experience.

Qualifications

• High school diploma or GED required.
• Certificate in front office support for medical settings preferred.
• Minimum 3 years' experience in front desk or customer service.
• Experience in a medical office preferred.

Responsibilities

• Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Schedules appointments and enters appointment date and time into computerized scheduler.
• Conducts reminder calls to all patients.
• Greets and directs patients, salespeople, and visitors.
• Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart.
• Coordinates referrals for patients through insurance and other physician offices or specialists.
• Prepares all billings in computerized system for processing by finance.
• Collects payment from patients and reconciles daily cash reports.
• Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions.
• Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things.
• Conducts self with professionalism and in a tactful manner, treating others with respect and consideration.
• Follows through on commitments.
• Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations.
• Demonstrates ability to perform and maintain Annual Competencies
• May require other duties as assigned.

Skills

Front desk

Customer service

Medical office

Education

High school diploma/GED

Certificate in front office support (medical settings)

Job description

Premise Health, in Wichita, KS, seeks a part-time Receptionist to join our Health & Wellness Center. The role is focused on front-desk operations, patient check-in, scheduling, and billing support in a clinical setting.

The ideal candidate will have a high school diploma or GED, a certificate in front office support for medical settings, and 3+ years in front desk or customer service, with preference for medical office experience.