Neurology Practice Operations Manager

NorthShore University HealthSystem; Glenview (IL); On-site; USD 73,000 - 113,000; Full time

Benefits offered by this job

Career Growth

Medical Benefits

Tuition Reimbursement

Free Parking

Wellness Program

HSA Options

Retirement Match

PTO

Community Involvement

Job summary

Endeavor Health’s Practice Manager I - Neurology oversees day-to-day clinic operations across Chicago and Glenview, coordinating staff and ensuring high-quality patient care. Reporting to a director, you’ll manage staff, schedule workflows, and support clinicians with resources and training.

You’ll lead talent management, evaluate performance, and drive improvements while ensuring regulatory compliance and budget adherence.

Qualifications

• Bachelor's Degree preferred or 5+ years experience in healthcare management.
• AHA Heart saver CPR - American Heart Association (AHA) Preferred

Responsibilities

• Manages all support staff in the delivery of patient services with dedicated on-site clinic presence including provider templates
• Provide staff with day-to-day direction and tasks
• Develops staff schedules, workflows and coordinates regular staff and professional meetings
• Partner with team to address concerns and offer solutions
• Oversee talent management, including performance evaluations, coaching, and disciplinary actions, as needed.
• Lead and develop a high-performing team through effective hiring, training, performance management, and accountability practices.
• Maintain training and orientation of staff and providers; provide input into developing and updating training
• Exercises independent judgment within defined procedures to determine appropriate actions for moderately complex issues
• Monitor patient experience and employee engagement scores and develop tactics to improve areas of opportunity
• Responsible for monitoring and meeting budgetary goals for clinics/teams; Evaluate and report variances to director
• Collaborates with site-based provider leaders to coordinate communication, cascade key information, and facilitate bi-directional feedback to drive alignment, responsiveness, and operational improvement
• Performs quality audits; partners with quality to assess outcomes and plans for improvement
• Ensuring services are in compliance with professional standards, state and federal regulatory requirements and maintaining applicable accreditations with key organizations
• May be required to perform additional responsibilities as needed.

Skills

Staff management

Operations leadership

Regulatory compliance

Communication

Project management

Education

Bachelor's degree preferred

Job description

Endeavor Health’s Practice Manager I - Neurology oversees day-to-day clinic operations across Chicago and Glenview, coordinating staff and ensuring high-quality patient care. Reporting to a director, you’ll manage staff, schedule workflows, and support clinicians with resources and training.

You’ll lead talent management, evaluate performance, and drive improvements while ensuring regulatory compliance and budget adherence.