Senior Neurology Practice Operations Leader

Northwestern Medicine; Chicago (IL); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Benefits package

Sign-on bonus eligibility

Job summary

Northwestern Medicine is seeking a Sr. Practice Manager to lead complex clinical programs across sites, aligning with mission and compliance standards.

You will supervise clinical and administrative staff, optimize operations, and collaborate with senior management to drive performance and patient access. The role requires a Bachelor's degree, 5 years in health care, and 2 years of management experience, with outpatient clinic experience and strong leadership and analytical skills.

Qualifications

• Bachelor's Degree in a related field.
• 5 years health care experience.
• 2 years management experience.
• Experience working within a clinical environment.
• Outpatient setting experience.
• Demonstrated organizational and leadership skills.
• Excellent analytical skills.

Responsibilities

• Manage the office’s front-line non-exempt staff, requiring interviewing, hiring, training, progressive discipline, dismissals, performance appraisals, and employee relations.
• Schedule staff and allocate resources across hours of operation to maximize patient access and satisfaction, provider productivity and efficiency, staff productivity, cost-savings, and operational efficiencies.
• Conduct supply purchasing via the Group’s on-line ordering and shopping list system within specified budget.
• Report monthly productivity results to providers and staff.
• Ensure accuracy of all data collection and data entry by site staff through training and compliance monitoring and facilitate and oversee flow of information to and from NMG’s Central Office.
• Conduct timely and accurate cash management duties, including overseeing the collection of co-pays and patient balances and processing of clean super bill batches, in-house cash balances, and bank deposits to influence profitability.
• Serve as an active participant in corporate committees and task forces.
• Provide financial analysis to facilitate planning and cash flow management and review variance explanations.
• Communicate budget and variance information to professional staff.
• Gain comprehensive understanding of individual job functions for purposes of identifying training and developmental opportunities.
• Identify and communicate priorities, timelines, and accountabilities to ensure efficient use of resources and to promote an open and productive work environment.
• Work with senior management to define performance goals for team and interface with staff to monitor progress, manage disciplinary issues and provide ongoing feedback.

Education

Bachelor's Degree

MBA or MHA (preferred)

Job description

Northwestern Medicine is seeking a Sr. Practice Manager to lead complex clinical programs across sites, aligning with mission and compliance standards.

You will supervise clinical and administrative staff, optimize operations, and collaborate with senior management to drive performance and patient access. The role requires a Bachelor's degree, 5 years in health care, and 2 years of management experience, with outpatient clinic experience and strong leadership and analytical skills.