Neurology Front Desk Coordinator

Cerebrocare, Inc.; Corpus Christi (TX); Presencial; USD 21 000 - 30 000; Tempo integral

Resumo da oferta

US Neuro is seeking a Front Desk Administrator to be the first point of contact for patients and visitors, managing check-in/check-out, answering phones, and guiding inquiries to ensure a welcoming and efficient neurology clinic experience.

The role also involves scheduling appointments, updating patient demographics and insurance data in the EHR, coordinating referrals, collecting co-pays, and supporting HIPAA compliance in a fast-paced healthcare setting.

Qualificações

• High school diploma or equivalent.
• Previous experience in a medical office, front desk, or administrative role preferred.
• Strong customer service and communication skills (verbal and written).
• Proficiency with scheduling systems, EHR platforms, and basic office software.
• Ability to multitask and remain calm in a fast-paced healthcare environment.

Responsabilidades

• Greet patients and visitors in a professional, compassionate manner.
• Manage patient check-in and check-out processes.
• Answer and route incoming phone calls and emails promptly.
• Address patient questions regarding appointments, paperwork, and general clinic information.
• Schedule, confirm, reschedule, and cancel appointments for providers and diagnostic services.
• Maintain accurate patient demographic and insurance information in the EHR.
• Coordinate referrals, authorizations, and follow-up appointments as needed.
• Collect co-pays and process payments according to clinic policy.
• Communicate schedule changes with providers, clinical staff, and patients.
• Maintain an organized, welcoming reception area.
• Assist with administrative tasks including scanning, filing, and data entry.
• Support clinic policies, HIPAA compliance, and patient confidentiality standards.

Conhecimentos

Customer service

Verbal communication

Written communication

EHR familiarity

Formação académica

High school diploma

Ferramentas

Scheduling systems

EHR platforms

Office software

Descrição da oferta de emprego

US Neuro is seeking a Front Desk Administrator to be the first point of contact for patients and visitors, managing check-in/check-out, answering phones, and guiding inquiries to ensure a welcoming and efficient neurology clinic experience.

The role also involves scheduling appointments, updating patient demographics and insurance data in the EHR, coordinating referrals, collecting co-pays, and supporting HIPAA compliance in a fast-paced healthcare setting.