Neurology Clinic Front Desk Specialist

CCMC Cook Children's Medical Center; United States; On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Job summary

Cook Children’s Medical Center, Dodson Medical Office Building, is seeking a Medical Receptionist for the MIND-Neurology department. The role focuses on greeting patients and creating a friendly in-take and checkout encounter, requiring excellent communication and adaptability to staffing and patient volumes.

You will manage patient flow, answer phones promptly, assist with scheduling, registration, and billing while following policies.

Qualifications

• High School graduate or equivalent required.
• Customer service experience required.
• Experience with EPIC preferred.

Responsibilities

• Greet patients and establish a friendly intake/checkout for visits.
• Maintain patient flow, answer phones promptly and courteously.
• Schedule, register, and handle billing and payment collection per policy.

Skills

Interpersonal skills

Communication skills

Customer service

Teamwork

Education

High School diploma or equivalent

Tools

EPIC

Job description

Cook Children’s Medical Center, Dodson Medical Office Building, is seeking a Medical Receptionist for the MIND-Neurology department. The role focuses on greeting patients and creating a friendly in-take and checkout encounter, requiring excellent communication and adaptability to staffing and patient volumes.

You will manage patient flow, answer phones promptly, assist with scheduling, registration, and billing while following policies.