Pediatric Front Desk & Patient Services Specialist

Cook Children's Health Care System; Plano (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Cook Children's Health Care System in Plano, TX is seeking a Medical Receptionist to greet patients and ensure a smooth intake and checkout experience. You will support scheduling, registration and billing while maintaining patient flow and providing courteous phone assistance.

The role requires excellent communication, the ability to adapt to staffing changes and patient volumes, and a solid understanding of medical terminology and insurance plans.

Qualifications

• High school diploma or equivalent required.
• Customer service experience preferred.
• Strong interpersonal and communication skills; ability to work under pressure.

Responsibilities

• Greet patients and establish a friendly intake and checkout encounter.
• Maintain patient flow and answer phones promptly and courteously.
• Schedule, register, and assist with billing and payment collection activities.
• Learn and understand diversified insurance plans and medical terminology.

Skills

Interpersonal skills

Communication skills

Customer service mindset

Education

High School graduate or equivalent

Customer service experience

Job description

Cook Children's Health Care System in Plano, TX is seeking a Medical Receptionist to greet patients and ensure a smooth intake and checkout experience. You will support scheduling, registration and billing while maintaining patient flow and providing courteous phone assistance.

The role requires excellent communication, the ability to adapt to staffing changes and patient volumes, and a solid understanding of medical terminology and insurance plans.