Medical Receptionist-MIND-Neurology

Cook Children's; Fort Worth (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Cook Children’s in Fort Worth, TX, seeks a Medical Receptionist for the MIND-Neurology clinic. You will greet patients, manage intake and checkout, and support scheduling, billing, and insurance coordination in a fast-paced setting.

The role requires a high school diploma, strong customer service skills, and comfort with EPIC EMR. Monday–Friday hours align with clinic needs, with a 40-hour work week.

Qualifications

• High School graduate or equivalent required.
• Customer service experience required.
• Experience with EPIC preferred.

Responsibilities

• Greet patients and manage intake and checkout processes.
• Handle phone calls promptly and courteously.
• Schedule, register, and assist with billing and payments per policies.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High School diploma

Tools

EPIC EMR

Job description

Medical Receptionist-MIND-Neurology# Careers at Cook Children's## Medical Receptionist-MIND-NeurologyApply: Fort Worth, TX: Full time: Posted Today: JR-120035**Location:**Dodson Medical Office Building**Department:**MIND-Neurology**Shift:**First Shift (United States of America)**Standard Weekly Hours:**40**Summary:**The Medical Receptionist is responsible for greeting the patients and establishing a friendly and positive in-take and check out encounter for each patient’s visit requiring excellent communication skills and the ability to adapt to changes in both staffing levels and patient volumes. The receptionist is responsible for maintaining patient flow, answering phones promptly and courteously, scheduling, registering, billing and payment collection activities for clinic patients while following all applicable policies and procedures. They will successfully learn and understand diversified insurance plans and medical terminology. Education & Experience: * High School graduate or equivalent required.* Customer service experience required.* Experience with EPIC preferred. Knowledge, Skills & Abilities: * Exhibit good interpersonal and communication skills.* Maturity to withstand pressure that may arise in relation to the public and physician. Hours:* **Monday to Friday**: 8:00am to 5:00pm**About Us:** Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination. Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.