Neuro ICU Patient & Family Concierge - Part-Time

UPMC; Pittsburgh (Allegheny County); Hybrid; USD 22,000 - 30,000; Part time

Job summary

UPMC Presbyterian Hospital in Pittsburgh's Neuro ICU (4F/5F) seeks a Part-Time Patient & Family Concierge to support patients, families, and staff with non-clinical tasks, guiding visitors, transporting patients, delivering meals, stocking supplies, and answering phones.

This role involves weekends and holidays with a starting pay of $19.00 per hour, final rate determined by experience and education. It does not include clinical duties.

Qualifications

• Customer service or hospitality experience
• Effective communication with patients and families
• Ability to support clinical staff without performing clinical tasks

Responsibilities

• Greet and escort patients and visitors
• Assist with patient transport and meal delivery
• Stock and replenish supplies and maintain clean spaces
• Answer phones and respond to call lights with non-clinical assistance

Skills

Customer service

Communication

Problem solving

Job description

UPMC Presbyterian Hospital in Pittsburgh's Neuro ICU (4F/5F) seeks a Part-Time Patient & Family Concierge to support patients, families, and staff with non-clinical tasks, guiding visitors, transporting patients, delivering meals, stocking supplies, and answering phones.

This role involves weekends and holidays with a starting pay of $19.00 per hour, final rate determined by experience and education. It does not include clinical duties.