Neuro ICU Patient & Family Concierge

UPMC; Pittsburgh (Allegheny County); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

UPMC Presbyterian Hospital is hiring a Full-Time Patient & Family Concierge (PFC) in the Neuro ICU, 4F/5F, at UPMC Presbyterian. This role focuses on non-clinical support to patients and families, guiding visitors, transporting supplies, and assisting clinical staff to enhance the patient experience from arrival to discharge.

The position requires availability for weekends and holidays, with a 36-hour workweek and shifts of 8 or 12 hours.

Responsabilités

• Greet and escort patients and visitors.
• Assist with patient transport, meal delivery, and supply replenishment.
• Maintain clean, organized spaces and report maintenance needs.
• Answer phones, respond to call lights, and provide non-clinical assistance.

Description du poste

UPMC Presbyterian Hospital is hiring a Full-Time Patient & Family Concierge (PFC) in the Neuro ICU, 4F/5F, at UPMC Presbyterian. This role focuses on non-clinical support to patients and families, guiding visitors, transporting supplies, and assisting clinical staff to enhance the patient experience from arrival to discharge.

The position requires availability for weekends and holidays, with a 36-hour workweek and shifts of 8 or 12 hours.