Networking Tech Support Specialist (TCP/IP)

Jobtailor; Lewiston (ID); On-site; USD 42,000 - 56,000; Full time

Job summary

Jobtailor in Lewiston, Idaho is seeking an entry-level technical support specialist focused on networking topics. You will assist users with TCP/IP networking issues, document problems, and collaborate with teams to deliver effective solutions.

The role requires good communication, a problem-solving mindset, and the ability to learn quickly in a fast-paced environment. Prior networking exposure and an Associates degree are advantageous.

Qualifications

• 0-2 years of experience with TCP/IP networking and technical support.
• Familiarity with Windows 10, macOS, and common server applications.
• Associates degree preferred; strong communication and problem-solving skills.

Responsibilities

• Provide technical support to users on networking topics.
• Troubleshoot network connectivity issues and diagnose root causes.
• Communicate clearly with customers and document issues for resolution.

Skills

TCP/IP Networking

Technical Support

Customer Service

Strong Communication

Willingness to Learn

Education

Associates degree

Tools

Network Analysis Tools

VPN

Routing

Ports

Windows 10

MAC OS

Job description

Jobtailor in Lewiston, Idaho is seeking an entry-level technical support specialist focused on networking topics. You will assist users with TCP/IP networking issues, document problems, and collaborate with teams to deliver effective solutions.

The role requires good communication, a problem-solving mindset, and the ability to learn quickly in a fast-paced environment. Prior networking exposure and an Associates degree are advantageous.