Networked PC Support Specialist II

The City of El Paso Texas; El Paso (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

The City of El Paso Texas is seeking a qualified IT technician to provide hands-on hardware and software support in a networked office environment. You will install, diagnose, repair, and upgrade workstations and related equipment at client locations.

Requirements include an associate degree or higher in Computer Information Systems or a related field, and two years of LAN support experience. A valid Texas Class C driver's license and CJIS background considerations apply per city policy.

Qualifications

• Associate's Degree or higher in Computer Information Systems, Microcomputer Technology, or a related field.
• Two years of PC hardware and software support experience with LAN.

Responsibilities

• Install, diagnose, repair, maintain, and upgrade hardware and related equipment.
• Document hardware issues and service statistics; monitor PC performance.
• Provide on-site analysis and resolve complex PC problems; assist with team projects.

Skills

LAN support

Hardware troubleshooting

Software troubleshooting

Customer service

Education

Associate's degree or higher in Computer Information Systems or related field

Job description

The City of El Paso Texas is seeking a qualified IT technician to provide hands-on hardware and software support in a networked office environment. You will install, diagnose, repair, and upgrade workstations and related equipment at client locations.

Requirements include an associate degree or higher in Computer Information Systems or a related field, and two years of LAN support experience. A valid Texas Class C driver's license and CJIS background considerations apply per city policy.