Network Systems Specialist II - Austin Onsite

Texas Health and Human Services Commission; Austin (TX); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension

Generous time off

Career advancement opportunities

Job summary

Texas Health and Human Services Commission (HHSC) in Austin, TX, seeks a Network Specialist II to support routine network systems, administer Windows Active Directory, SCCM, and security software, and provide user training. Onsite role with day shifts and additional shifts as listed.

Salary range is $4,020.33 to $5,178.00 per month, with full-time benefits. Requires knowledge of network operating systems, hardware/software, and ITIL/A+ certifications preferred.

Qualifications

• Knowledge of Windows-based computers in LAN/WAN environments.
• Experience in trouble ticket environments (e.g., Helix).
• Experience with Active Directory.
• Experience providing computer support.

Responsibilities

• Provides routine network support and user training.
• Maintains operating systems and security software on the network.
• Installs and maintains network hardware and software; manages user rights and access.
• Communicates project status and collaborates with team to meet goals.

Skills

Network hardware and software

Network operating systems

SCCM

SLAs

Troubleshooting IT hardware/software

Verbal and written communication

Windows OS and Active Directory

Microsoft Office Suites

Technical translation to non-technical

Team collaboration

Equipment handling

Flexibility to after-hours

Education

ITIL v5 (preferred)

CompTIA A+ (preferred)

Job description

Texas Health and Human Services Commission (HHSC) in Austin, TX, seeks a Network Specialist II to support routine network systems, administer Windows Active Directory, SCCM, and security software, and provide user training. Onsite role with day shifts and additional shifts as listed.

Salary range is $4,020.33 to $5,178.00 per month, with full-time benefits. Requires knowledge of network operating systems, hardware/software, and ITIL/A+ certifications preferred.