Network Support Technician I: End-User IT & Device Setup

Olathe Public Schools; Colorado; On-site; USD 45,000 - 65,000; Full time

Job summary

Olathe Public Schools seeks a Network Support Technician – Level 1 to install, upgrade, and configure workstations and classroom equipment across the district; resolve software and hardware problems; and provide end-user support district-wide.

The position is part of the Technology team and reports to the Technology Support Manager. Strong problem-solving and customer-service skills are essential for ensuring reliable IT services across schools.

Qualifications

• High school diploma or equivalent required.
• Basic hardware and software troubleshooting skills.
• Ability to provide end-user IT support across a district.

Responsibilities

• Install, upgrade, and configure workstations and classroom equipment.
• Resolve software and hardware problems for end users.
• Provide end-user support district-wide.

Skills

Customer service

Troubleshooting

Hardware basics

Software installation

Education

High school diploma or equivalent

Tools

Windows OS

PC hardware components

Job description

Olathe Public Schools seeks a Network Support Technician – Level 1 to install, upgrade, and configure workstations and classroom equipment across the district; resolve software and hardware problems; and provide end-user support district-wide.

The position is part of the Technology team and reports to the Technology Support Manager. Strong problem-solving and customer-service skills are essential for ensuring reliable IT services across schools.