Network Technician Level I

Olathe Public Schools; Colorado; On-site; USD 45,000 - 65,000; Full time

Job summary

Olathe Public Schools seeks a Network Support Technician – Level 1 to install, upgrade, and configure workstations and classroom equipment across the district; resolve software and hardware problems; and provide end-user support district-wide.

The position is part of the Technology team and reports to the Technology Support Manager. Strong problem-solving and customer-service skills are essential for ensuring reliable IT services across schools.

Qualifications

• High school diploma or equivalent required.
• Basic hardware and software troubleshooting skills.
• Ability to provide end-user IT support across a district.

Responsibilities

• Install, upgrade, and configure workstations and classroom equipment.
• Resolve software and hardware problems for end users.
• Provide end-user support district-wide.

Skills

Customer service

Troubleshooting

Hardware basics

Software installation

Education

High school diploma or equivalent

Tools

Windows OS

PC hardware components

Job description

• POSITION TITLE: Network Support Technician – Level 1
• LOCATION: Technology Support Center
• STATUS: Classified – Non-Exempt, Full Time
• HOURS OF WORK: 40 hours a week, 242-day calendar
• POSITION SUMMARY: This position is responsible for installing, upgrading, and configuring workstations and District classroom equipment within the district; resolving software and hardware problems; and providing end-user support District wide.
• This position is part of the Technology team and reports to the Technology Support Manager.

PHYSICAL REQUIREMENTS

This position requires the performance of Medium work. The position involves Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The position is in a normal office setting with exposure to computers, with interruptions and irregularities in the work schedule. The position includes significant lifting, carrying, pushing, and/or pulling, frequent reaching, walking, standing, stooping, kneeling, crouching and/or crawling and significant fine finger dexterity is required in carrying out the essential duties of this position. The position is performed in generally hazard free environment and a clean atmosphere.

IMPORTANT EMPLOYMENT STATEMENTS

The statements above are intended to describe the general nature of the work being performed and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. This document describes the position currently available. The District reserves the right to modify job duties or job descriptions at any time.

The Olathe Public Schools prohibit discrimination on the basis of race, color, ethnicity, national origin, sex, disability, age, religion, sexual orientation or gender identity in its programs, activities or employment as required by applicable federal and state laws.

CLEARANCES REQUIRED

• Background Clearance
• TB Test/Physical