NETWORK SUPPORT SPECIALIST

RISE Housing and Support Services; Indiana (PA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Vacation time

Holidays

Birthday day off

Medical, Dental, Vision benefits

Wellness time

Job summary

RISE Housing and Support Services is seeking a technology-savvy Network Support Specialist to help maintain our IT systems, assist staff, and improve workflows. The role reports to the Network Administrator and involves handling support requests and contributing to IT procedures.

We offer a starting pay of $24–$29 per hour, a generous time-off package, comprehensive medical benefits, and a supportive, family-friendly environment.

Qualifications

• Experience supporting an organization's IT needs and users.
• Ability to troubleshoot hardware, software, and network issues.
• Familiarity with IT security best practices is a plus.

Responsibilities

• Support agency IT needs under the oversight of the Network Administrator
• Respond to agency IT support requests
• Identify risks and troubleshoot agency hardware, software, and network needs
• Support agency IT security efforts
• Participate in the development of IT procedures
• Assist in intern oversight and mentorship
• Identify and develop IT efficiencies and tools

Skills

Network support

Troubleshooting

IT support

Job description

RISE Housing and Support Services is looking for a technology savvy individual to join our team as a Network Support Specialist. A successful candidate will be experienced in supporting the technology needs of an organization, troubleshooting support requests, and making recommendations on upgrades and structures.

RISE offers a Network Support Specialist

• A starting rate of $24 to $29 based on knowledge and experience
• A generous time off package: In your 1st year, earn up to 2 weeks of vacation time, 3 weeks of combined sick and personal time, enjoy up to 11 holidays, and a day off for your birthday
• Medical, Dental, Vision, and many other benefits
• A role that allows you to utilize your talents and the independence to own your role
• A family friendly atmosphere with wellness time, paid lunch hours, and recognition for your hard work and achievements

Overview Of Job Responsibilities

• Support agency IT needs under the oversight of the Network Administrator
• Respond to agency IT support requests
• Identify risks and troubleshoot agency hardware, software, and network needs
• Support agency IT security efforts
• Participate in the development of IT procedures
• Assist in intern oversight and mentorship
• Identify and develop IT efficiencies and tools