Network Support Engineer – Troubleshooting & Connectivity

MediaLinkPro; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Ubiquiti Inc. in Chicago, IL is seeking a Network Support Specialist to triage and resolve complex network issues within enterprise infrastructures. You will assess customer impact and drive timely resolutions across TCP/IP, routing, and switching domains.

Join a full-time Operations team in a role that emphasizes hands-on troubleshooting, incident triage, and collaboration with cross-functional groups to maintain network availability.

Qualifications

• TCP/IP fundamentals and routing protocols.
• Experience with network troubleshooting and diagnostics.
• Ability to triage and prioritize network issues.

Responsibilities

• Triage incoming network support requests and assess customer impact.
• Provide analysis and troubleshooting for enterprise networking infrastructure.

Skills

TCP/IP

Routing

Switching

Network troubleshooting

Job description

Ubiquiti Inc. in Chicago, IL is seeking a Network Support Specialist to triage and resolve complex network issues within enterprise infrastructures. You will assess customer impact and drive timely resolutions across TCP/IP, routing, and switching domains.

Join a full-time Operations team in a role that emphasizes hands-on troubleshooting, incident triage, and collaboration with cross-functional groups to maintain network availability.