Network Services Engineer - Remote/Chicago Support

Meridian Group International, Inc.

Deerfield (IL)

Hybrid

USD 70,000 - 110,000

Full time

32 hours ago
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Job summary

Meridian Group International, Inc. is seeking a Network Services Engineer to support customers in a Chicago metro area hybrid role.

You will work with Senior Engineers to implement end‑to‑end networking solutions, manage lifecycle activities from onboarding to decommission, and maintain thorough documentation. The role focuses on delivering secure, reliable network infrastructure, collaborating with customers and Meridian managers, and escalating complex issues when needed.

Qualifications

  • 1 year+ professional networking experience required.
  • Ability to troubleshoot basic LAN/WAN connectivity independently.
  • Experience with layer 2/3 concepts and device CLI.

Responsibilities

  • Provide day‑to‑day operational support for the customer’s network infrastructure.
  • Independently perform basic to intermediate LAN/WAN troubleshooting and configuration.
  • Troubleshoot network connectivity issues involving switches, routers, firewalls, VLANs, routing, and related services.
  • Maintain accurate network documentation, diagrams, configurations, and procedures.
  • Assist with network upgrades, hardware replacements, software upgrades, and change management.

Skills

LAN/WAN concepts
Troubleshooting
Network monitoring
Documentation
Customer communication
Independent work

Education

Bachelor's degree in IT or related field

Tools

Palo Alto
Cisco
Aruba
Panorama
Firewall troubleshooting

Job description

Meridian Group International, Inc. is seeking a Network Services Engineer to support customers in a Chicago metro area hybrid role.

You will work with Senior Engineers to implement end‑to‑end networking solutions, manage lifecycle activities from onboarding to decommission, and maintain thorough documentation. The role focuses on delivering secure, reliable network infrastructure, collaborating with customers and Meridian managers, and escalating complex issues when needed.

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Flexible work options
Collaborative work environment
Professional growth opportunities