Network Support Desk Specialist (Hybrid/Remote)

Indiana University; Bloomington (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical & dental insurance

HSA contributions

Retirement plan with IU contributions

Paid holidays

Generous paid time off

Job summary

Indiana University seeks a motivated IT support professional to provide troubleshooting, monitoring, and documentation for network support areas. You will assist in establishing network and information system needs and offer customer support for related issues and requests.

The role covers administrative duties, inventory, safety, and other requirements, with work locations in Indianapolis or Bloomington, Indiana.

Qualifications

• Requires high school diploma or equivalent.
• Proficiency in clear written and verbal communication.
• Demonstrates professionalism and quality-focused work.

Responsibilities

• Provide troubleshooting, monitoring, tracking, resolution, and documentation for network support areas.
• Assist team members in establishing network and information system needs.
• Provide customer support for issues, requests, and questions related to all network support areas.
• Perform administrative duties related to record keeping, inventory, safety, and other requirements.

Skills

Written & verbal comms

Professionalism

Time management

Quality focus

Education

High school diploma or GED

Job description

Indiana University seeks a motivated IT support professional to provide troubleshooting, monitoring, and documentation for network support areas. You will assist in establishing network and information system needs and offer customer support for related issues and requests.

The role covers administrative duties, inventory, safety, and other requirements, with work locations in Indianapolis or Bloomington, Indiana.