Hybrid Network Support Specialist

Indiana University; Indianapolis (IN); Hybrid; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

HSA contributions

Retirement plan

Tuition subsidy

Paid holidays

Paid time off

Job summary

Indiana University’s GlobalNOC unit seeks a foundational-level IT support professional to provide troubleshooting, monitoring, and documentation across network services. You will assist with network and information system needs, contributing to high-quality client support for diverse university networks.

The role emphasizes clear communication, professionalism, and time-management in a hybrid work environment with in-office and remote components across Indiana locations.

Qualifications

• Proficiency in written and verbal communication required.
• Professional demeanor and client-focused approach expected.
• Strong time management and ability to prioritize tasks.
• Demonstrated commitment to high-quality work.

Responsibilities

• Provides trouble-shooting, monitoring, tracking, resolution, and documentation for network support areas.
• Assists team members in establishing network and information system needs.

Skills

Communication skills

Professionalism

Time management

Quality commitment

Education

High school diploma or equivalent

Job description

Indiana University’s GlobalNOC unit seeks a foundational-level IT support professional to provide troubleshooting, monitoring, and documentation across network services. You will assist with network and information system needs, contributing to high-quality client support for diverse university networks.

The role emphasizes clear communication, professionalism, and time-management in a hybrid work environment with in-office and remote components across Indiana locations.