Network & Services Operations Specialist

Accenture; United States; On-site; USD 70,000 - 100,000; Full time

Job summary

Accenture in the United States is seeking a Network & Svcs Operation Analyst to support network billing operations and problem management. The role involves analyzing incidents, coordinating with peers, and ensuring timely invoicing and issue resolution to support revenue growth.

You will work in a dynamic team, handle lower-complexity problems, and may rotate shifts. A graduation is required and 3–5 years of experience in related operations is preferred.

Qualifications

• Any Graduation is required.
• 3 to 5 years of experience in related operations or similar roles.

Responsibilities

• Transform back office and network operations to improve customer experience and reduce cost-to-serve.
• Network Billing Operations involves managing and processing billing for network services.
• Generate invoices, track payments and resolve billing issues.
• Identify root causes of IT infra incidents and suggest improvements.
• Analyze lower-complexity problems and interact with peers before supervisors.
• Role may require rotational shifts.

Education

Any Graduation

Job description

Accenture in the United States is seeking a Network & Svcs Operation Analyst to support network billing operations and problem management. The role involves analyzing incidents, coordinating with peers, and ensuring timely invoicing and issue resolution to support revenue growth.

You will work in a dynamic team, handle lower-complexity problems, and may rotate shifts. A graduation is required and 3–5 years of experience in related operations is preferred.