Network Performance Analytics Engineer

Verizon Communications; Houston (TX); Hybrid; USD 75,000 - 110,000; Full time

Job summary

Verizon Communications is seeking data-driven candidates for its System Performance team to investigate, evaluate and resolve network and data performance issues. You will develop network insights from large data sets to improve capacity, coverage and service while creating dashboards and geolocating data for dynamic presentations.

The role emphasizes building scalable data analytics, automating reports, and applying data science techniques to enhance customer satisfaction and keep Verizon ahead

Qualifications

• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Solid knowledge of Samsung parameters is required, along with the ability to conduct parameter audits and optimizations.
• Understanding of call flow and handshakes is also necessary. Need solid knowledge to examine DMAT/field data logs and find the root cause of degradation.
• Solid knowledge of Samsung network KPIs and the ability to troubleshoot network issues.

Responsibilities

• Performing data analytics and applying data science techniques to improve our network’s capacity, coverage and overall service.
• Analyzing our network’s capacity and coverage, and looking for ways to make improvements.
• Evaluating service performance trends and isolating root causes of impacted services.
• Automating data collection, reports, visualization and system updates.
• Creating dashboards and geolocating data to present information dynamically.

Skills

Data analytics

Data visualization

Dashboards

Geospatial data

Education

Bachelor’s degree

Job description

Verizon Communications is seeking data-driven candidates for its System Performance team to investigate, evaluate and resolve network and data performance issues. You will develop network insights from large data sets to improve capacity, coverage and service while creating dashboards and geolocating data for dynamic presentations.

The role emphasizes building scalable data analytics, automating reports, and applying data science techniques to enhance customer satisfaction and keep Verizon ahead