Network & IT Support Specialist — Onsite & Remote

Area Cooperative Educational Services; Hamden (CT); On-site; USD 56,000 - 58,000; Full time

Job summary

Area Cooperative Educational Services (ACES) in Hamden, CT seeks a Full-Time Technology Support Specialist to install, configure, and maintain networked devices and provide front-line IT support for end users. The role includes onsite and remote diagnostics, asset inventory, and coordinating with outside vendors as needed.

The ideal candidate will have a 4-year degree in computer and technology science or related field, strong communication skills, and the ability to work independently while

Qualifications

• Bachelors degree in computer and technology science preferred.

Responsibilities

• Install, configure, test, maintain, monitor, and troubleshoot user networked devices.
• Perform onsite and remote diagnosis, analysis, and resolution of technology problems.
• Develop and maintain inventory of all hardware and software assets.
• Monitor and respond to help desk and end-user requests.
• Provide technical support and guidance to users.
• Train staff in how to use new software and/or hardware developed and/or acquired.

Skills

Oral & written comms

Interpersonal skills

Problem solving

Network operations

Education

Bachelors in CS

Job description

Area Cooperative Educational Services (ACES) in Hamden, CT seeks a Full-Time Technology Support Specialist to install, configure, and maintain networked devices and provide front-line IT support for end users. The role includes onsite and remote diagnostics, asset inventory, and coordinating with outside vendors as needed.

The ideal candidate will have a 4-year degree in computer and technology science or related field, strong communication skills, and the ability to work independently while