Network & Infrastructure Operations Specialist

Heidelbergmaterials; Irving (TX); Hybrid; USD 84,900 - 113,193; Full time

Job summary

Heidelberg Materials in Irving, TX is seeking a Network and Infrastructure Support Analyst to manage network operations and support IT services across multiple sites in the USA. The role emphasizes Cisco CLI, incident resolution, and collaboration with IT and business partners.

Occasional travel to remote sites is required. Two to three lines emphasize the need for 5+ years in IT, CCNA certification, and strong communication.

Qualifications

• Minimum 5 years of IT experience in Windows/Cisco environments.
• CCNA certification or equivalent.
• Strong network troubleshooting and incident management skills.
• Ability to work across teams and travel within the DFW area.

Responsibilities

• Provide day-to-day operational support for country-level IT systems with focus on network management in Cisco CLI.
• Monitor, analyze, and resolve incidents to ensure stable IT operations.
• Configure and coordinate installation or replacement of network components at remote locations.
• Participate in IT and business projects; travel to remote sites within USA/Canada as needed.
• Document procedures, solutions, and best practices.
• Support rollout of IT standards, processes, and tools across locations.

Skills

Cisco CLI

Networking troubleshooting

Windows IT environment

Incident management

Stakeholder communication

Education

CCNA certification

Tools

Cisco IOS

Ticketing systems

Monitoring platforms

Job description

Heidelberg Materials in Irving, TX is seeking a Network and Infrastructure Support Analyst to manage network operations and support IT services across multiple sites in the USA. The role emphasizes Cisco CLI, incident resolution, and collaboration with IT and business partners.

Occasional travel to remote sites is required. Two to three lines emphasize the need for 5+ years in IT, CCNA certification, and strong communication.