Network Engineer — MSP IT Support & Networks

Athens Micro; Athens (GA); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Disability Insurance

401(K) with company matching

Paid time off

Monthly bonuses for meeting goals

Training and bonus incentives for continued education

Job summary

An established industry player is seeking a dedicated IT professional to join their team. This full-time position offers the opportunity to work with a talented group of individuals, providing top-notch IT support to small and medium-sized businesses. You will be responsible for maintaining servers, troubleshooting network issues, and delivering exceptional customer service. With a culture built on core values, this role promises a supportive environment where learning and growth are encouraged. If you have a passion for technology and a commitment to helping others, this is the perfect opportunity for you.

Qualifications

• Strong server skills and networking knowledge are essential.
• Excellent customer service skills are a must.

Responsibilities

• Provide preventive maintenance on servers and computers efficiently.
• Work as a team member for local IT support.
• Manage tickets and customer documents in real time.

Skills

Customer Service

Microsoft Windows Server 2016/2019

Active Directory

LAN/WAN/WLAN

Network Security Principles

Problem-Solving

Organizational Skills

Effective Communication

Education

CompTIA A+

CompTIA Network+

Microsoft Certification (Office 365)

Tools

Microsoft Office

Cisco Certified Network Professional

Job description

An established industry player is seeking a dedicated IT professional to join their team. This full-time position offers the opportunity to work with a talented group of individuals, providing top-notch IT support to small and medium-sized businesses. You will be responsible for maintaining servers, troubleshooting network issues, and delivering exceptional customer service. With a culture built on core values, this role promises a supportive environment where learning and growth are encouraged. If you have a passion for technology and a commitment to helping others, this is the perfect opportunity for you.