Network Engineer

Troy University; Troy, Northern (MI, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Troy University seeks a Network Engineer to design and implement network enhancements, monitor systems, and resolve issues across routers, switches, firewalls, and security devices. You will work with Fortinet, BNA, PRTG, and other enterprise tools while supporting end users and coordinating outages.

The role requires a bachelor’s degree or equivalent experience, strong networking and security knowledge, and the ability to work in a collaborative enterprise environment with flexible hours.

Qualifications

• Bachelor’s degree in a related field is required or five years of related work experience.
• Extensive hands‑on knowledge of enterprise network systems, protocols, and standards (NAC, Ethernet, LAN, WLAN, TCP/IP, MPLS, OSPF, BGP).
• Strong knowledge of network management, monitoring, and analysis tools.
• Knowledge of enterprise security products and data privacy regulations.
• Excellent written and oral communication skills; able to present ideas clearly.
• Ability to work in a team environment and manage priorities in a high‑pressure setting.
• Willingness to work flexible hours and independently with minimal supervision.

Responsibilities

• Design and plan network enhancements and capacity improvements.
• Monitor network systems and respond to performance anomalies.
• Troubleshoot network issues independently and with consultants.
• Provide end‑user support via Helpdesk tickets.
• Coordinate scheduled maintenance outages and outages responses.
• Collaborate with vendors for ISP connectivity and MPLS support.
• Handle outages and maintain current pricing for network equipment.

Skills

Network design

Troubleshooting

Enterprise networking

TCP/IP

MPLS

Security concepts

Team collaboration

Documentation

Customer service

Education

Bachelor’s degree in related field

Tools

FortiAuthenticator

FortiNAC

Brocade Network Advisor (BNA)

PRTG

FortiAnalyzer

Panorama

Aruba Mobility Conductor

Vectra AI

QRadar

OPSWAT SafeConnect NAC

Job description

The Network Engineer position in Information Technology is responsible for:

• Designing and/or planning for network enhancements
• Network capacity training
• Assist in building VPN account using FortiAuthenticator
• Maintaining the existing network equipment including but not limited to
  • Routers
  • Switches
  • Security devices
  • Respond to Anomalies
  • Work directly with EDL (External Dynamic List) to ward off intruder attempts
  • Load-Balancers
  • Wireless Controllers
  • Access points
  • Firewalls
  • Monitoring Servers
• Monitoring network systems for failure and performance anomalies
• Troubleshooting network issues independently and with network consultants
• End-user support thru Helpdesk Tickets
• Various daily systems reporting and scheduling duties
• Work with Software and Hardware for the following:
  • OPSWAT SafeConnect NAC
  • FortiNAC
  • BNA (Brocade Network Advisor)
  • PRTG (Equipment Monitoring Agent
  • FortiAnalyzer
  • Panorama Firewall Management Solution
  • Aruba Mobility Conductor
  • Vectra Security AI
  • QRadar Offense Correlation
  • Works with external vendors for ISP Connectivity and MPLS Connection Support
  • Gets current pricing
  • Handles Outages
  • Coordination of Scheduled Maintenance Outages

Minimum Qualifications

1. Bachelor’s degree in a related field, OR a minimum of five years of related work experience
2. Extensive hands-on technical knowledge and troubleshooting of enterprise level network systems, protocols, and standards such as NAC , Ethernet, LAN , WLAN , TCP /IP, MPLS , OSPF , BGP , etc. in switched, routed, firewalled, and wireless environment
3. Strong knowledge of enterprise level network management, network monitoring, and network analysis tools
4. Knowledge of some enterprise level security products
5. Knowledge of applicable data privacy practices and laws along with adherence to several state and federal compliance regulations
6. Strong interpersonal, written, and oral communication skills
7. Ability to conduct research into security issues, new network technologies and products as needed
8. Ability to present ideas in user-friendly language
9. Highly self-motivated and directed, along with attention to detail
10. Proven analytical and problem-solving abilities
11. Ability to apply and follow project management principles and tasks
12. Ability to prioritize and execute tasks in a high-pressure enterprise environment
13. Strong customer service skills
14. Ability to work in a team-oriented, collaborative environment
15. Ability to work flexible hours as needed and work independently with minimal supervision

Preferred Qualifications

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties?

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? Driving may be necessary but is not a primary responsibility

Work Hours

Monday through Friday
8am to 5pm
additional hours as needed

List any hazardous conditions or physical demands required by this position

Ability to lift up to 50 lbs. and work from a ladder

Does this position have supervisory responsibility?

Last Day a Reference Provider Can Submit Reference

Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal. Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact [e-mail].

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • Troy University employment website (www.troyuniversityjobs.com)
  • Chronicle of Higher Education
  • Higher Ed Jobs
  • Social Media website
  • Indeed
  • Other employment website (please specify below)
  • Employee Referral (please specify below)
  • Local newspaper (please specify below)
  • Professional journal (please specify below)
  • Other source (please specify below)
• Please specify:

  (Open Ended Question)

• * Regarding your current employment status, please select one of the following:
  • Not a current Troy University employee
  • Current part-time Troy employee (including adjunct faculty)
  • Current full-time Troy employee - initial appraisal period complete
  • Current full-time Troy employee - still within initial appraisal period (six months for new employees and three months for promoted employees)
• * Do you have a Bachelor\u2019s degree in a related field, OR a minimum of five years of related work experience?
  • Yes
  • No
Required Documents
• Resume
• Cover Letter
Optional Documents
• List of References
• Letter of Reference 1
• Unofficial Transcript 1

- Employment is contingent upon a satisfactory background check.
- Troy University is an Equal Employment Opportunity and Affirmative Action employer.
- Troy University participates in eVerify.