Network & Desktop Support Specialist

Austin Community College; Philadelphia (Philadelphia County); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Comprehensive health care

Vibrant work environment

Opportunities for growth

Job summary

A public educational institution is seeking a Technical Support Specialist to perform desktop and computing equipment networking tasks. Candidates can qualify with an Associate Degree and two years of experience or a Bachelor’s Degree with one year of experience. Responsibilities include diagnosing user problems, configuring equipment, and resolving issues. This role offers a vibrant work environment with comprehensive benefits.

Qualifications

• Completion of an Associate Degree or 60 credits in computer science or a related field.
• Current certification as MCSA, MCSE, CAN, CNE, or CCNA.
• Two years of technical support experience.

Responsibilities

• Perform desktop and computing equipment networking tasks.
• Diagnose user problems and provide resolution.
• Configure computing equipment and perform diagnostics.

Skills

Technical Support

Network Troubleshooting

Computer Hardware Installation

Software Installation

Education

Associate Degree in Computer Science

Bachelor’s Degree in Computer Science

Job description

A public educational institution is seeking a Technical Support Specialist to perform desktop and computing equipment networking tasks. Candidates can qualify with an Associate Degree and two years of experience or a Bachelor’s Degree with one year of experience. Responsibilities include diagnosing user problems, configuring equipment, and resolving issues. This role offers a vibrant work environment with comprehensive benefits.