Network Automation & Incident Analyst

Randstad USA; Plano (TX); On-site; USD 47,000 - 61,000; Full time

Job summary

Randstad Digital in Plano, Texas seeks a Technical Analyst to support Monitoring & Event Management, Incident Management, and Level I triage of networking. The role covers routing & switching, perimeter security, traffic management, content inspection, and emerging SDN technologies.

A basic grasp of networking protocols and proactive problem solving is required. The contractor position emphasizes proactive troubleshooting skills, data quality, and close collaboration with senior engineers.

Qualifications

• Basic understanding of Internet protocols and networks (WAN/LAN/TCP/IP/DNS/UDP/IPv4/IPv6/BGP).
• Basic troubleshooting methodologies for networking problems.
• Basic understanding of Network Automation tools and processes.

Responsibilities

• Ensure data quality and complete incident tickets in the system of record.
• Work ad-hoc reports and offline incidents as directed by senior team members or leadership.

Skills

Networking

Python

Ansible

JIRA

Splunk

Wireshark

SDWAN

Firewall

DNS

TCP/IP

troubleshooting

data quality

communication

Education

Bachelor's

Tools

Confluence

VMware

NetScout

Job description

Randstad Digital in Plano, Texas seeks a Technical Analyst to support Monitoring & Event Management, Incident Management, and Level I triage of networking. The role covers routing & switching, perimeter security, traffic management, content inspection, and emerging SDN technologies.

A basic grasp of networking protocols and proactive problem solving is required. The contractor position emphasizes proactive troubleshooting skills, data quality, and close collaboration with senior engineers.