Network Administrator – 24x7 IT Ops & Security

Inserso Corporation; Boston (MA); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Time Off (PTO)

Company-Paid Holidays

Disability Insurance

Job summary

Inserso Corporation seeks Network Administrators to support DHS customers with onsite and remote Tier 2 IT services worldwide. The role involves maintaining LANs, servers, and peripherals, plus coordinating with a team lead in IT Field Operations (ITFO).

The position requires strong problem-solving, communication, and the ability to work with minimal supervision while traveling as needed and supporting after-hours on-call shifts.

Qualifications

• U.S. citizenship and DHS eligibility verification.
• Associate degree or equivalent experience.
• 5+ years IT-related support experience.
• 3+ years enterprise support in a large organization.
• 1+ year lead/supervisory experience.
• Experience with multiple software/hardware architectures and network hardware.

Responsibilities

• Provide LAN admin support and maintain network devices, servers, and storage.
• Support networked devices including PCs, printers, biometrics, and sensors.
• Assist with server configurations, backups, and security patches.
• Monitor ITSM tickets and provide timely resolution reports.
• Assist after-hours on-call rotation and special projects.
• Deploy new equipment and provide cabling in data centers.

Skills

LAN administration

Network diagnostics

Server administration

ITSM (ServiceNow)

Team leadership

Education

Associate Degree or equivalent experience

Tools

IT certifications (ITIL, MCSE, A+, Security+, Network+)

Job description

Inserso Corporation seeks Network Administrators to support DHS customers with onsite and remote Tier 2 IT services worldwide. The role involves maintaining LANs, servers, and peripherals, plus coordinating with a team lead in IT Field Operations (ITFO).

The position requires strong problem-solving, communication, and the ability to work with minimal supervision while traveling as needed and supporting after-hours on-call shifts.